> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://copilhost.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Transferring an external domain to Copilhost

If you want to transfer your domain name from another host to Copilhost, here are the steps to follow:

⚠️ **Important:** If you plan to migrate a website associated with this domain, we strongly recommend **migrating the site first** (or requesting a migration from our team).
The domain transfer should be the **second step** to ensure your website remains accessible throughout the process.

☝️ **Prerequisite:** You must obtain the **Transfer Code** (also known as an **Auth Code** or **EPP Code**) from your current registrar.
You may also need to "unlock" the domain in your current provider's settings before the code can be generated.

#### Step-by-Step Transfer Process

1. Log in to your **Copanel**, go to the **"Domains"** tab, and click **"New" > "Transfer domain"**.
2. Enter the domain name you wish to transfer and click **"Verify."**
3. If the domain is eligible for transfer, the price will be displayed.
4. Click **"Next."**

> ⚠️ **Why is my domain unavailable for transfer?** If your domain cannot be transferred, it is usually for one of two reasons:The domain was purchased or transferred less than **60 days ago**.The transfer has not been authorized or "unlocked" on your current host's side.

5. A new pop-up will appear: enter your **Transfer Code** and click **"Next."**
6. Select your **billing address** and **payment method** to finalize the request.

Note: The transfer fee covers one additional year of registration (pre-payment for the following year).
The amount may show as €0 if you have a free domain credit (e.g., if you opted for a yearly hosting plan or longer).

#### After the Request

Once payment is confirmed, you will be redirected to the **"Domains"** tab. 
Your domain will appear with the status **"Transfer to Copilhost in progress..."**
* A transfer can take **several days** to complete.
* By hovering over the status, you can see the current sub-steps and the **estimated completion date**.

Once the transfer is finalized, you can link the domain to your WordPress site. 
If you need help with this last step, check out our guide on [How to link a domain to your site](https://copilhost.crisp.help/en/article/how-to-link-a-domain-to-your-site-11xvvb7/)**.**