Q: How to delete a site

⚠️ Warning: When you manually delete a site, it is permanently lost. There is no way to restore it once the action is confirmed. To delete a site, follow these steps: <ol> <li>Go to the "Sites" tab.</li> <li>Click the three dots (menu icon) in the top-right corner of the site card.</li> <li>Select "Delete".</li> </ol> A confirmation prompt will appear. Click "Delete" once more to finalize the removal.

Q: Moving a Test Site to a Live Site

Test sites are environments created without a custom domain name. They are accessible via a temporary domain automatically assigned during creation. To turn a test site into a live site, you simply need to link a custom domain name to it. <h4 id="howtolinkadomain">How to link a domain</h4> We have simplified this process so you can do it directly from the "Sites" tab: <ol> <li>Click the three dots (menu icon) in the top-right corner of your test site card.</li> <li>Select "Link a domain".</li> </ol> A pop-up will appear where you can: <ul> <li>Select a domain: Choose the domain you want to use from your list of available domains.</li> <li>Buy a domain: If you don't have a domain yet, you can purchase one directly through this window.</li> </ul> Once selected, click "Add" to finalize the process. <h4 id="importantwarning">⚠️ Important Warning</h4> All your domains will appear in this list. If you select a domain that is already linked to another site, that site will lose its custom domain and will automatically revert to a "Test site" with a temporary domain.

Question 1

Understanding your Cloud Resources

Accepted Answer

Resource Allocation by Plan

If you have subscribed to an Essential Plan, your allocated resources are:

1 vCPU
0.75GB RAM
10GB Disk Space
2 Free Mailboxes

When you subscribe to a Pro Plan, you can choose between different resource levels: Pro Level 1 includes:

1 vCPU
1GB RAM
20GB Disk Space
10 Free Mailboxes

Monitoring your Usage

In your Copilhost dashboard, go to "Clouds" tab and click on "Manage" to access detailed analytics for your three key resources: vCPU, RAM, and Disk Space.

Our interactive charts allow you to track CPU and RAM consumption in real-time, or view historical data over the last 24 hours, week, or month. Disk space usage is displayed via the gauge at the bottom of the page.

💡 Pro Tip: If you notice your website slowing down, check your resource charts. If RAM or CPU usage frequently hits 100%, you should upgrade your Cloud level to maintain optimal performance and prevent "500 Errors."

RAM (Random Access Memory)

Think of RAM as your server's temporary workspace. The more RAM it has, the more tasks it can handle simultaneously without slowing down. For instance, every time a visitor loads a page, the server uses RAM to process that request instantly.

What to watch for: If RAM is insufficient, your server may struggle, especially during traffic spikes or when running resource-heavy plugins.

|| Elastic Behavior: RAM usage may sometimes appear high o

Question 2

How to delete a site

Accepted Answer

⚠️ Warning: When you manually delete a site, it is permanently lost. There is no way to restore it once the action is confirmed.

To delete a site, follow these steps:

Go to the "Sites" tab.
Click the three dots (menu icon) in the top-right corner of the site card.
Select "Delete".

A confirmation prompt will appear. Click "Delete" once more to finalize the removal.

Question 3

How many sites can I host on a single cloud?

Accepted Answer

Essential Plan

The Essential plan is strictly limited to one WordPress site. By limiting this plan to a single site, we can offer the same high-level performance and security as our Pro plans at a more accessible price point. It’s perfect for freelancers or businesses managing a single, high-quality project.

Pro Plan

We do not impose a software limit on the number of sites for Pro plans. The only limit is your allocated resources.

Level 1 (1 vCPU, 1GB RAM, 20GB storage): We recommend between 1 and 10 sites.

| Why no exact number? Every WordPress site has different needs. A simple landing page uses far fewer resources than a complex WooCommerce store with dozens of active plugins.

Scalability by Level: We offer up to 4 resource levels per Pro Cloud. As you upgrade, resource management becomes even more efficient:

Pro 2: Up to approx. 20 sites.
Pro 3 (3 vCPU, 3GB RAM, 60GB SSD): Approx. 30 sites.
Pro 4 (4 vCPU, 4GB RAM, 80GB SSD): Approx. 40+ sites.

| Efficiency increases at higher levels, often allowing for even more sites depending on their traffic.

Is there a total limit per Copilhost account?

No. You can create as many Clouds as you need under one account. There is no maximum limit to the total number of sites you can host with Copilhost

Question 4

Moving a Test Site to a Live Site

Accepted Answer

Test sites are environments created without a custom domain name.

They are accessible via a temporary domain automatically assigned during creation.

To turn a test site into a live site, you simply need to link a custom domain name to it.

How to link a domain

We have simplified this process so you can do it directly from the "Sites" tab:

Click the three dots (menu icon) in the top-right corner of your test site card.
Select "Link a domain".

A pop-up will appear where you can:

Select a domain: Choose the domain you want to use from your list of available domains.
Buy a domain: If you don't have a domain yet, you can purchase one directly through this window.

Once selected, click "Add" to finalize the process.

⚠️ Important Warning

All your domains will appear in this list. If you select a domain that is already linked to another site, that site will lose its custom domain and will automatically revert to a "Test site" with a temporary domain.

Question 5

How to create a WordPress site (live site)

Accepted Answer

To create a WordPress site with Copilhost, ensure you have an active Cloud hosting plan and a domain name ready to be linked to your new site.

Follow these steps to launch your site:

Initialize Creation

Go to the "Sites" menu, click the "New" button, and select "Create site".

Step 2: Site Configuration

A pop-up will appear. Please enter the following information:

Site Name: The internal name for your project.
Cloud: Select the Cloud where you want to host your site (if you manage multiple Clouds).
Domain Name: Select the correct domain from your list.
Login Credentials: Set your WordPress admin Username and Password.

💡 Using a Template: If you have saved templates, you can check the "Create from template" box to deploy a pre-configured site. Feel free to check our Template Documentation for more details.

Finalize

Click "Create" and wait about 30 to 60 seconds for the process to complete. 🎉 Your site is ready!

Accessing your site

Once created, you can instantly access your WordPress dashboard by clicking the "Login" button (next to the WordPress logo).

Forgot your credentials?

If you ever forget your username or password, simply log into your Copilhost account and go to the "Sites" menu. Click the three dots (menu icon) on your site card and select "🔒 Credentials" to view your lo

Question 6

How to update your PHP version

Accepted Answer

How to update your PHP version

Updating the PHP version of your WordPress site is quick and easy:

Go to the "Advanced" tab of your site settings and look for the "PHP Version" section.
Open the dropdown menu to see the list of available PHP versions.
Select the version you wish to use.
Click "Confirm" (or "Validate") to install the selected PHP version on your site.

Why keep PHP up to date?

Running a recent version of PHP is essential for your website's security, stability, and performance.

⚠️ A Word of Caution: We do not necessarily recommend jumping to the very latest PHP version as soon as it is released.

Compatibility: To ensure that all your tools (plugins and themes) are fully compatible, it is often safer to select the second-to-last available version.
Safety Net: If you encounter any issues or errors after an update, don't panic! You can always revert to a previous version by following the same steps and selecting an older PHP version.

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