Shares & Transfers

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• How to keep your emails when transferring a domain

  Are you planning to transfer your domain name to Copilhost? Please be aware that this process usually involves the deletion of your existing email accounts at your current (legacy) provider. When you recreate your email address at Copilhost, the new inbox will be blank. In this guide, we will walk you through how to recover and migrate your email history. Case 1: You are currently using RoundCube At Copilhost, you will manage your emails using the RoundCube webmail interfaFew readers

• How much does a domain name cost?

  A domain name is your unique identity on the Internet (e.g., yourbusiness.com). When you get a domain, you aren't strictly "buying" it forever; you are purchasing the right to use it for a set period, usually one year. It is crucial to renew your domain before it expires, otherwise, you risk losing it to another user. At Copilhost, auto-renewal is enabled by default as soon as you register a domain. However, you remain in total control and can cancel the renewal in just a few clicks fromFew readers

• Creating an email account with your domain name

  When you register a domain name with Copilhost, you have the option to create one or more business email addresses. The process is very straightforward, just follow these steps: Go to the "Domains" tab and click on the "Mails ✉️" button to the right of your domain name. Click on the "Add" button, then select "Email address." Enter your desired prefix (for example, "contact" or "support") and set a password. You will need these credentials to log in to your inbox laFew readers

• How many email accounts can I create?

  When you register a domain name, you have the option to create professional email addresses, such as contact@yourdomain.com. At Copilhost, the number of free email accounts depends on your hosting plan: Essentiel Plan: 2 free email accounts. Pro 1 Plan: 10 free email accounts. Pro 2 Plan: 10 additional free email accounts Pro 3 & Pro 4 Plans: 10 additional free email accounts for each upgrade. You also have access to unlimited aliases and email forwards regardlessFew readers

• Canceling a domain name renewal

  When you register or transfer a domain name to Copilhost, auto-renewal is enabled by default. Without renewal, your domain name will be lost and may be registered by someone else. Since this is your website's address, it is crucial to avoid losing it by mistake! This is why we have implemented automatic renewal. However, if you wish to cancel the renewal, follow these simple steps: Access your Billing section by clicking on your account icon in the top right corner, then selectFew readers

• Connecting an external domain to a WordPress site on Copilhost

  If you wish to keep your domain name with another registrar but connect it to a WordPress site hosted on Copilhost, follow these steps: In Copilhost, go to the "Domains" tab and click "New" "Connect external domain." A pop-up will appear prompting you to enter the domain name. You can link it directly to a WordPress site by checking the "Connect to a site" box. Select an existing site or create a new one. Click "Add domain." Configuring your DNS settings To fFew readers

• Transferring an external domain to Copilhost

  If you want to transfer your domain name from another host to Copilhost, here are the steps to follow: ⚠️ Important: If you plan to migrate a website associated with this domain, we strongly recommend migrating the site first (or requesting a migration from our team). The domain transfer should be the second step to ensure your website remains accessible throughout the process. ☝️ Prerequisite: You must obtain the Transfer Code (also known as an Auth Code or *EPP CodeFew readers

• Sending emails from your WordPress website

  By default, WordPress sends notification emails for actions such as password resets, new account creations, or blog comments. If you use an e-commerce plugin like WooCommerce, your site also sends transactional emails, such as order confirmations and shipping updates. How emails are sent at Copilhost All these emails are automatically dispatched through our MailChannels SMTP relay. We handle automatic IP rotations and maintain high-quality IP pools to ensure the best possibleFew readers

• Creating a subdomain

  Creating a subdomain is very simple: Go to the "Domains" tab, click "New", and then select "Create a subdomain." A pop-up will appear: On the left: Enter the label (prefix) for your subdomain (e.g., "dev" or "shop"). On the right: Select the primary domain it belongs to. You can choose to link a site directly to this subdomain at this stage if you wish. Click "Add subdomain" to finalize the creation. If you choose not to link the subdomain to a site imFew readers

• Managing your emails during a domain transfer to Copilhost

  Professional email addresses (e.g., contact@yourdomain.com) are directly linked to your domain name. When you transfer a domain from one host to another, the associated email accounts are deleted by the old provider. You will need to recreate them at Copilhost. Did you use webmail for your emails? If you used to log in directly to your webmail (without using a third-party tool like Gmail, Apple Mail, or Outlook), you will automatically lose your email history once the transfer is complFew readers

• How to link a domain to your site

  You can easily link an existing site or a new one to a domain name (or subdomain) within Copilhost. Linking a domain to a new site You can start directly from the domain name by following these steps: Click on "Connect to a site." In the pop-up that appears, select the option on the right: "Add a WordPress site." Enter the name of your site, select the cloud location for hosting, and choose a username and password for your WordPress login. Your site will be created and aFew readers

• Registering a domain name

  ⚠️ We often talk about "buying" a domain name, but this is technically a misuse of language. You don't actually "own" a domain name forever; you purchase the right to use it for a specific period. To keep your domain, you must maintain a subscription that is renewed annually. How to register a domain with Copilhost: It’s very simple: Go to the "Domains" tab, click "New", and select "Register a domain" A pop-up will appear. Enter the domain name you are interestedFew readers