Connecting an external domain to a WordPress site on Copilhost
If you wish to keep your domain name with another registrar but connect it to a WordPress site hosted on Copilhost, follow these steps:
- In Copilhost, go to the "Domains" tab and click "New" > "Connect external domain."
- A pop-up will appear prompting you to enter the domain name.
- You can link it directly to a WordPress site by checking the "Connect to a site" box. Select an existing site or create a new one.
- Click "Add domain."
Configuring your DNS settings
To finalize the connection, you will be provided with 4 DNS records to add to your domain's DNS zone at your current registrar.
⚠️ Note: These DNS records will only be generated if you link the external domain to a site.
The records consist of:
- One TXT record
- One CNAME record
- One A record
- One AAAA record
At your current registrar:
- Log in to your registrar's dashboard and locate the DNS Zone or DNS Management section. Feel free to contact their support if you can't find it.
- Add a new TXT record. Copy and paste the "Name" (or Host) and "Value" provided by Copilhost. You can easily copy each element by clicking the icons on the right.
- Repeat the process for the other 3 records (CNAME, A, and AAAA).
Once done, check your site in an incognito/private window to verify the connection.
If you have any doubts, send a screenshot of your DNS settings to your registrar's support for verification.
Congratulations! Your external domain is now connected to your Copilhost WordPress site! 🎉
"Waiting for Domain" (Attente Domaine) Label
If the "Waiting for Domain" label is still visible after 24 hours, please double-check your DNS records for errors.
⚠️ Common Error: Some registrars require the CNAME value to end with a period "." (e.g., domain.com.).
If your CNAME value is missing the trailing dot, try adding it: this often resolves the issue.
Our team is also available via Live Chat to help you verify your external domain connection! 😇
Updated on: 28/04/2026
Thank you!
