Q: What is a CDN?

A Content Delivery Network (CDN) is a geographically distributed group of servers that cache your website's content (such as images, videos, and scripts) to bring it closer to your end-users. This significantly reduces latency and accelerates page load times. <h4 id="thecopilhostadvantagepoweredbycloudflare">The Copilhost Advantage: Powered by Cloudflare</h4> At Copilhost, every website benefits from the Cloudflare CDN, which optimizes content delivery through its vast global network. When a user visits your site, Cloudflare automatically routes the request to the nearest server, ensuring lightning-fast speeds and a seamless user experience. <h4 id="enhancedperformancesecurity">Enhanced Performance &amp; Security</h4> In addition to speed, Cloudflare provides robust security features that are automatically integrated into your hosting: <ul> <li>DDoS Protection: Guards your site against malicious traffic and coordinated attacks.</li> <li>SSL/TLS Encryption: Ensures secure data transfer between your server and your visitors.</li> <li>Web Optimization: Improves overall performance while fortifying your website's security layers.</li> </ul>

Q: Accessing your site files

You can find your SFTP access details under the "Advanced" tab of your site settings: <ul> <li>Host</li> <li>Username</li> <li>Password</li> <li>Port</li> </ul> These credentials allow you to use an external file explorer (such as FileZilla or Cyberduck) if you prefer. <h4 id="usingthebuiltinfilemanager">Using the Built-in File Manager</h4> Alternatively, you can access your files directly without any external software. Simply click "Open File Manager": <ol> <li>The file manager will open in a new tab.</li> <li>You will pass through a quick Cloudflare verification step to ensure a secure connection.</li> <li>Once verified, you can browse and manage your files with ease. ✅</li> </ol>

Question 1

Image Optimization with Cloudflare Polish

Accepted Answer

Image Optimization with Cloudflare Polish

All Copilhost sites include Cloudflare Polish at no extra cost. This advanced technology automatically optimizes your website's images—which often make up the bulk of a webpage's weight—to significantly boost loading speeds and performance.

How Polish Works

Polish processes your images in the background to make them lighter without any manual effort on your part.

Lossless Compression: Polish reduces file sizes while preserving the original image quality.
WebP Conversion: It can automatically convert images to WebP, a modern format that offers superior compression and quality compared to JPEG or PNG.

Polish analyzes every image passing through the Cloudflare network and dynamically decides:

If compression is necessary: It only applies compression if it can significantly reduce the file size and improve page speed.
If WebP conversion is relevant: The WebP format is only served if the visitor’s browser is compatible, ensuring a seamless experience for everyone.

In short, Polish adapts to every situation to maximize performance while maintaining visual quality and full compatibility.

Key Benefits for Your Site

Faster Loading Times: Lighter images mean faster pages and a better user experience.
SEO Boost: Search engines like Google prioritize fast-loading websites in their rankings.
Bandwidth Efficiency: Less data is transferred, which is a major plus for visitors on

Question 2

Create a cloud

Accepted Answer

A Cloud is essential for creating a website, whether it is a live production site or a testing environment. At Copilhost, we offer two plans: Essential and Pro.

When purchasing a Cloud, you must choose between these two options.

The Essential plan allows you to host a single WordPress site, while the Pro plan allows you to host multiple sites and scale your resources as your needs grow.

In this guide, we will demonstrate how to create a Level 1 Pro Cloud.

Initialize Creation Go to the "Clouds" tab and click "New". A pop-up will appear asking you to name your Cloud. This name is for your internal organization only; it will only appear within your CoPanel to help you manage multiple Clouds. Once you have named your Cloud, click "Next".
Choose your Plan and Commitment Select your plan (Essential or Pro) and choose your commitment period:

Monthly
1 Year
2 Years For monthly and annual plans, you will be billed every month or year, respectively. For the 2-year option, you pay for the next two years upfront; after this period, the plan will switch to an annual billing cycle.

Select Resource Level (Pro Plan only) If you selected the Pro plan, you can choose the resource level that best fits your project. Level 1 is ideal for showcase websites or small online stores (it can host up to approximately 10 WordPress sites). If your project grows or you wish to add more sites to the same plan, you can easily

Question 3

How to create a template

Accepted Answer

Managing WordPress Templates

A WordPress template is a pre-configured backup that includes the design, settings, plugins, and content of a site. It allows you to quickly recreate an identical site by redeploying it in just a few clicks.

Using templates is a massive time-saver if you frequently build sites that share the same base configuration.

How to create a template

Creating a template is very straightforward:

Go to the "Templates" tab and click "New". A pop-up will appear.
Give your template a name and select the source site on which this template will be based.
Click "Create" and wait a few seconds for the process to complete.

Once created, it will appear in your Templates list.

You can then redeploy it to a new Test site or Live site.

To do this, click "Create site +" to the right of your template and choose the type of site you wish to create.

The creation flow remains the same, but the resulting site will be an exact "clone" of your template.

Best Practices

To make the most of the template system, we recommend creating a Test site first.

Install all the basic settings and plugins you use for most of your projects. Once configured, save this site as a template.

After the template is saved, you can delete the initial test site (or use it for your current project).

You can create multiple templates tailored to different types of projects (e.g., e-commerce, blog, showcase).

The next time you sta

Question 4

What is a CDN?

Accepted Answer

A Content Delivery Network (CDN) is a geographically distributed group of servers that cache your website's content (such as images, videos, and scripts) to bring it closer to your end-users. This significantly reduces latency and accelerates page load times.

The Copilhost Advantage: Powered by Cloudflare

At Copilhost, every website benefits from the Cloudflare CDN, which optimizes content delivery through its vast global network.

When a user visits your site, Cloudflare automatically routes the request to the nearest server, ensuring lightning-fast speeds and a seamless user experience.

Enhanced Performance & Security

In addition to speed, Cloudflare provides robust security features that are automatically integrated into your hosting:

DDoS Protection: Guards your site against malicious traffic and coordinated attacks.
SSL/TLS Encryption: Ensures secure data transfer between your server and your visitors.
Web Optimization: Improves overall performance while fortifying your website's security layers.

Question 5

Understanding your Cloud Resources

Accepted Answer

Resource Allocation by Plan

If you have subscribed to an Essential Plan, your allocated resources are:

1 vCPU
0.75GB RAM
10GB Disk Space
2 Free Mailboxes

When you subscribe to a Pro Plan, you can choose between different resource levels: Pro Level 1 includes:

1 vCPU
1GB RAM
20GB Disk Space
10 Free Mailboxes

Monitoring your Usage

In your Copilhost dashboard, go to "Clouds" tab and click on "Manage" to access detailed analytics for your three key resources: vCPU, RAM, and Disk Space.

Our interactive charts allow you to track CPU and RAM consumption in real-time, or view historical data over the last 24 hours, week, or month. Disk space usage is displayed via the gauge at the bottom of the page.

💡 Pro Tip: If you notice your website slowing down, check your resource charts. If RAM or CPU usage frequently hits 100%, you should upgrade your Cloud level to maintain optimal performance and prevent "500 Errors."

RAM (Random Access Memory)

Think of RAM as your server's temporary workspace. The more RAM it has, the more tasks it can handle simultaneously without slowing down. For instance, every time a visitor loads a page, the server uses RAM to process that request instantly.

What to watch for: If RAM is insufficient, your server may struggle, especially during traffic spikes or when running resource-heavy plugins.

|| Elastic Behavior: RAM usage may sometimes appear high o

Question 6

Accessing your site files

Accepted Answer

You can find your SFTP access details under the "Advanced" tab of your site settings:

Host
Username
Password
Port

These credentials allow you to use an external file explorer (such as FileZilla or Cyberduck) if you prefer.

Using the Built-in File Manager

Alternatively, you can access your files directly without any external software.

Simply click "Open File Manager":

The file manager will open in a new tab.
You will pass through a quick Cloudflare verification step to ensure a secure connection.
Once verified, you can browse and manage your files with ease. ✅

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